A three-day intensive Stress Counseling Training was organized under the CSOP (CSR initiative of CS Zone Pvt. Limited) to strengthen the capacity of its Stress Counseling Desk.

The training was conducted by Dr. Muhammad Saleem, Chairman of the Department of Psychology at The Islamia University of Bahawalpur (IUB), and focused on equipping counselors and Cyber Scouts with practical skills to support victims of cyber harassment and digital abuse.

The specialized training aimed to ensure that the counseling

team could respond professionally, ethically, and effectively to emotional distress caused by cybercrime.

Training Objectives

The session aimed to:

• Build professional counseling skills to address cyber harassment

• Equip Cyber Scouts and counselors with psychological insights into victims’ experiences

• Strengthen ethical and empathetic handling of sensitive cases

• Provide practical tools for stress management and victim support

Key Focus Areas

The training covered critical areas including:

• Understanding cyberbullying and digital abuse

• Psychological consequences of cyber harassment

• Goals of counseling sessions and intervention strategies

• Structured counseling process through a five-stage framework

Training Impact

The three-day program significantly enhanced the readiness and confidence of the counseling team, enabling them to:

• Provide structured and effective emotional support

• Address cyberbullying with psychological insight

• Respond ethically and professionally to victims in distress

• Offer practical stress-management techniques

• Handle sensitive cases with empathy, care, and discretion

The training reinforced the capacity of the Stress Counseling Desk to serve as a trusted support resource for individuals affected by cybercrime.