What kind of Complaints can be entertained by NR3C ?
Un-Authorized Accessed (Physical Information system, digital data, personal Identity)
Email hacking, Fake id on social media (Facebook, Twitter, Google Plus)
Online Fund Transfer Fraud through bank, ATM, Easy paisa, U-paisa, Time pay or any other online fund transfer facility
Impersonation and defamation on social media ( Facebook, Twitter, Google Plus)
How can get update / Progress of my complaint ?
You can email (helpdesk@nr3c.gov.pk) or contact on 051-9106384 or mobile no: 03366006060 for any query against you complaint and update progress.
you can go Cyber Crime Zones office directly in order to register complaint personally with your written application and relevant material
You can visit website of nr3c and register your complaint or you can email on helpdesk@nr3c.gov.pk or send written application with your complete credentials (Name, Address, CNIC, and Contact No.) and details of your complaint to the Director NR3C-FIA, National Police Foundation Building, 2nd Floor, Mauve Area, G-10/4, Islamabad
After receiving the complaint with proper and complete information, Helpdesk will reply your email by assigning CCHD/# (Cyber Crime Helpdesk Number) within 24 hours.
Your complaint will be forwarded to the concerned department/zone relevant to your complaint's subject after the approval of the competent authority of NR3C.